Terms of Service
Last updated: February 14, 2026
These Terms of Service ("Terms") govern your use of mobile applications and services provided by Pair of Dots LLC ("we", "our", or "us"). By using our apps, you agree to these Terms.
1. Acceptance of Terms
By creating an account or using any of our applications (including Novva and any future products), you agree to be bound by these Terms. If you do not agree, do not use our services.
2. Account Registration
To use our apps, you must create an account with accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorized access
You must be at least 18 years old to create an account.
3. Acceptable Use
You agree to use our apps only for lawful purposes related to managing your business. You may not:
- Use the service for any illegal or unauthorized purpose
- Attempt to access other users' data or accounts
- Reverse engineer, decompile, or disassemble any part of the app
- Upload malicious code or interfere with the service's operation
- Use the service to send spam or unsolicited communications
4. Your Data
You retain ownership of all data you enter into our apps (customer records, appointments, invoices, photos, etc.). We do not claim ownership of your content.
You grant us a limited license to store, process, and display your data solely for the purpose of providing the service to you. This license ends when you delete your account.
You are responsible for ensuring you have the right to store any personal data you enter about your customers, and for complying with applicable privacy laws.
5. Third-Party Services
Our apps may integrate with third-party services (such as Square for payments). Your use of these integrations is subject to the third party's own terms and policies. We are not responsible for third-party services.
6. Payment Processing
If you use payment features, actual payment processing is handled by third-party providers (e.g., Square). We do not store your credit card information. Transaction fees may apply as determined by the payment processor.
7. Service Availability
We strive to keep our services available and reliable, but we do not guarantee uninterrupted access. We may occasionally need to perform maintenance or updates that temporarily affect availability. We are not liable for any loss resulting from service interruptions.
8. Limitation of Liability
To the maximum extent permitted by law, Pair of Dots LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months prior to the claim.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the service will be error-free, secure, or available at all times.
10. Termination
You may stop using our services and delete your account at any time. We may suspend or terminate your account if you violate these Terms, with notice when reasonably possible.
Upon termination, your right to use the service ceases immediately. We will delete your data in accordance with our Privacy Policy.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, through in-app notification. Continued use after changes constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Texas.
13. Contact
Questions about these Terms? Contact us at: